Privacy Policy
This privacy policy applies to the website of HBM+, a division of Green Shield Canada (GSC)
Protecting your privacy and the confidentiality of your personal information has always been fundamental to the way we do
Our commitment to privacy
HBM+ is committed to the protection of any personal information collected by it or in its custody, including any information transferred to a third party to fulfill the purposes for which the information was collected.
Personal information means any information, recorded or not, about an identifiable individual, including information that can be matched with other information in order to establish an individual’s identity. Examples of personal information that we collect
Our privacy policy
Our privacy policy outlines our policies and procedures on privacy and describes the ways we ensure that your privacy and the confidentiality of your personal information is protected. It is based on the 10 privacy principles outlined in Canada’s Personal Information Protection and Electronic Documents Act also known as PIPEDA. Our adoption of these principles sends a powerful message to the general public that we have policies and procedures in place that control the collection,
Our privacy policy balances your privacy
Use of Personal Information
We use your personal information in order to respond to inquiries that make to HBM+ and to contact you with respect to any services
Consent:
By visiting the HBM+ website, you consent to our collection, use and disclosure of your personal information for the purpose for which it was collected, as described in this Privacy Policy, as amended from time to time, or as identified by us to you at the time of collection.
Information is obtained and used only with your consent. We obtain your consent before we use your personal information in any way we did not inform you about previously.
Withdrawal of consent
Unless we are restricted from doing so by law or regulation, you can withdraw your consent at any time.
Exceptions to consent
We may collect, use or disclose personal information without your consent only:
- For legal reasons. We may be compelled to release this information by a court of law or other legal or regulatory authority. If so, our policy is to disclose the information only to the extent required.
- In accordance with provisions of the Personal Information Protection and Electronic Documents Act or other applicable legislation.
Protection
We protect your personal information from error, loss and unauthorized access.
Our employees who have access to your personal information are made aware of how to keep it confidential. As a condition of our employment, each employee signs an Agreement requiring all information that they have access to be treated confidentially. They are also required to participate in annual security and privacy awareness training programs. We have security standards to protect our systems and your personal information against unauthorized access and use. This protects your personal information at all times when it is stored in data files or handled by our employees.
Retention and Destruction
We keep your personal information only as long as we need it for the purpose it was collected, or to meet any legal, regulatory, or tax requirements. We have retention standards, which meet these requirements. We destroy your personal information when it is no longer needed, or we remove your name from the information.
Access and Accuracy
You can obtain and verify the accuracy of your personal information
You can check your personal information to verify its accuracy. You can ask our Customer Service Representatives by phone at 1-888-711-1119 or by email at privacy@HBMplus.ca in order to check the accuracy of the personal information that HBM+ may have about you There is no charge for verifying your personal information, however depending on the circumstances, there may be a minimal charge for the retrieval of personal information that you request. We will inform you if there is a charge. If you identify information that requires correction, we will assist you in either correcting the information or identifying the appropriate means to have the correction(s) made.
Please note that we may not be able to provide information about you from our records if it contains references to other persons, is subject to legal privilege, contains information proprietary to our business, is unreasonable or impractical to reasonably retrieve, or cannot be disclosed for other legal reasons.
Disclosure
You can find out to whom we have given information about you
If you ask, we will let you know the names of outside companies or organizations we've given personal information to, or direct you to the appropriate individual to ask for such information.
Responsiveness
We will promptly address and respond to any request you make to access your personal information.
Compliance and Monitoring
We monitor our compliance with this Privacy Policy and are committed to upholding the principles contained in it.
We have policies and procedures in place to assist our employees in adhering to our Privacy Policy. Our internal audit department monitors the adherence to this Policy on a regular basis.
If you have any questions or complaints about our Privacy Policy, or about our adherence to it, let us know right away.
Resolving your concerns is important to us
We are committed to treating you with the greatest respect and
Contact our Privacy Officer:
Emai: privacy@HBMplus.ca
The Privacy Officer’s office will acknowledge your complaint. Within two weeks of receiving your
If your concern remains unresolved, please contact:
The Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, Quebec
K1A 1H3
Telephone: 1-819-994-5444
Toll Free: 1-800-282-1376
TTY: 1-819-994-6591
WEB SITE: https://www.priv.gc.ca/en/