Craig Russett

National Manager, Client Services

Craig supports the unique and varying needs of HBM+ clients, including insurance carriers and third party administrators, offering solutions that complement and extend their capabilities.

He brings to his role a strong customer focus, energy and passion for the delivery of the customer experience. In his 20 years in the industry, Craig has enjoyed various roles including provider records administrator, client service representative and account manager. He holds a bachelor of commerce degree from the University of Windsor and became a Group Benefits Associate in 2008 by earning his GBA designation from the Certified Employee Benefits Specialist (CEBS) program.

In his off hours, Craig values the time he spends with his family, and he enjoys giving back to the community through coaching youth baseball and hockey.